First of all, it took me about an hour to log into the website after running into a slew of problems resetting my account. However foolishly, I thought that was the worst part but I was wrong. Now I'm waiting for my identify to be verified after putting in my information and it won't let me continue. Everytime I try again, I essentially have to start the whole thing over. This website and its security protections are a completely mess! I've now spent over half a day and still don't know when I'll finish.