We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Jack G.

  • 2 Reviews
  • 10 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since May 2018

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    89

Review Distribution

2 Reviews by Jack

4/14/19
We filed a claim with this warranty company summer 2018. This firm was referred to us by our agent prior to the purchase of the home. We needed a repair to our AC unit. A solid claim in that the inspector operated the unit and found it to be adequate to warrant previous. The summer heat was oppressive. At the same time my wife was very ill. With Residential Warranty Service blessing we found an AC company that had the part and was able to arrive in short time to repair. After following all instructions from this firm they claimed we never called it in, even though we had a claim number, phone log notes, and email proving otherwise. If you have had similar treatment from this firm it seems time to file a class action suit to protect all who have been taken advantage of, and to protect future policy holders. We filed a BBB complaint, which was disregarded.
5/18/18
Ordered a 61 Husqvarna with a Kawasaki engine and received a Briggs and Stratton. They now claim thats what was ordered not possible. With this firm what you order has nothing to do with what you will receive.

Jack Has Earned 10 Votes

Jack G.'s review of MowersDirect earned 9 Very Helpful votes

Jack G.'s review of Rws Warranty earned a Very Helpful vote

Jack hasn’t received any thanks yous.

Jack doesn’t have any fans yet.

Jack isn’t following anybody yet.

Similar Reviewers on Sitejabber

debbiew493
7/23/20

My husband ordered a 34" zero turn cub cadet from them. He payed more than a 40". We got it late....

randyb394
7/14/20

I bought a Toro Timesaver zero clearance riding mower from them. The price was good. I received...