Developed in part with a grant from
the National Science Foundation

Member since January 2015

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 155

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Jack

HSN

HSN

1/24/15

Beware of HSN. Their customer service is as poor as their products. Ordered a rebounder on January 10 that was still not sent two weeks later. Website showed no update. Called HSN and was told on January 24 that next delivery estimation was a month away on February 22. No updates from anyone about this 6 week delay. Then was told they couldn't guarantee the order could be cancelled even though shipment at best was not due for a month. I wasn't allowed to talk to a manager until I pushed And he was indifferent and simply told me it goes into the zombie pool of customer service, which translated means they couldn't care less. Am prepared to take strong action if that rebounder shows up.BUYER BEWARE--this business makes a fortune off uneducated consumers who have no clue how lousy their electronics are. They assume there will be a lot of customer dissatisfaction and it's part of their business. Back to Amazon and QVC, which are classier and more importantly--reliable businesses,

Jack Has Earned 8 Votes

Jack D.'s review of HSN earned 6 Very Helpful votes
Jack D.'s review of HSN earned 2 Well Said votes

Jack hasn’t received any thanks yous.

Jack doesn’t have any fans yet.

Jack isn’t following anybody yet.

Similar Reviewers on Sitejabber

alisonk47
Alison K. reviewed HSN
3/30/19

Twice, I have ordered one item from HSN. The second time, I only ordered from them because I...

mikea701
Mike A. reviewed HSN
3/20/19

Unhappy with quality of Tony Little Gazelle received on 1/30/2019 and dropped it off at UPS on...