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Used them to set up my LLC. All went smoothly. They pressed me hard to become my 'registered agent" for an annual $179 fee which I did not do. From many reviews, I'm happy I made that decision, as it seems very hard to cancel out of it.
I then used them to get an EIN #. This has been terrible. I evidently needed to sign the SS4 IRS form which I only discovered by logging on to my account... would have been nice if they sent me an email or text message requesting this, so this was a week lost. I signed form and email back directly, but the email address they provided did not work and was difficult to find the proper one. They now claim to have what is needed, but my account status can't be changed, that asks me to call their 800 # because action on my part is required. They claim it's in process, but it's been 2 weeks.
I just looked online to the IRS site and it says that I could have done this online with immediate results for free! So I have given LZ $79 to get all this frustration!
Jack D.'s review of LegalZoom earned 2 Very Helpful votes
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It's tough to grasp all the fancy legal talk without any real explanations. And if you don't get...
Hi Jack, we like our customers to feel like their entire experience is great and we apologize if this wasn't the case in your situation. We've reviewed your order & your EIN concerns and we will reach out to you directly to make things right. Please also feel free to contact a manager any time via help@legalzoom.com.