After receiving my original order with an error(duplicate bracelets), I notified Mob Stub cust serv with my concern. In a very short time, I was sent a replacement order, which unfortunately contained another duplicate bracelet. I again sent a message to cust. Serv.,& was immediately sent an apology. In a matter of few days, i was again sent a replacement which was the correct item. I was very impressed with the concern & cooperation of Mob Stub services. I look forward to doing business with them again!