Jack B.

I purchased the shoe from mytheresa for the first time. First of all the product was on a further markdown on Black Friday, and the site was super buggy and it didn't allow me to checkout the product, and after Black Friday deal was done, the site started to work again (and of course the further markdown deal was gone). So I called customer service and they said too bad they cannot provide any deals. So I was very disappointed, however because it was still cheaper than other online shops, I go ahead and purchased it. But guess what, due to the poor paper work, the product got stuck in custom and I received my product super late. And plus when I checked the shoe! It was a worn product. It had scratches on the heel and the slingback had threads coming off. It is my first time purchasing a product on mytheresa and I will never use this shop again.