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Bought Powerbeats 2 here. Had issues from the start. Took them to an Apple store who told me they couldn't help me since the serial number on the headphones did not match what is in the system. They investigated the serial number to find that a pair of headphones of the same serial number had been already sent out for repair; therefore, any service to my headphones was denied. Itech then told me "they are real" but unfortunately everything is outside the 30-day return policy, THEY MUST BE FAKE!
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My second time ordering from them within 3 months and I will continue to do business with ITD!...
My address was off by one number and USPS returned to sender. Stacey from iTech helped get it...
