Recently I paid for two accounts from OKAYGOODS.COM in the game RuneScape old school that were advertised with a delivery of account information within 20 minutes. Following the site's directions after payment I contacted customer service to verify payment and get my accounts. This is where they get you. They started by saying the accounts were not theirs and that I had to wait on the user that owned the accounts to get online was told it would be minutes or hours until this happened. 14 hours passed with no correspondence and when I contacted customer service again they were very passive in saying things like "soon" and dancing around answering any real questions with responses taking anywhere from 2 to 30 minutes. After it became evident they were planning on keeping my money and me giving up at getting it back, I decided to mention the BBB. As soon as the BBB was mentioned the refund was issued within 30 seconds. Moral of the story, $#*! THESE GUYS!