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I ordered 3 personalized Christmas stockings, but only received 2. They said because of the one I ordered for my son was out of stock! They should have contacted me and I wouldn't mind changing to a different style. And they can only refund me $3.99 instead of $39.99 because I used Groupon voucher! I also got charged for handling fees when I picked up the package from the postal office, which shouldn't be charged! WILL NEVER BUY ANYTHING FROM THIS WEBSITE EVER AGAIN!
* Dinkleboo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ivy Z.'s review of Dinkleboo earned 3 Very Helpful votes
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Hello Ivy,
Our sincere apology regarding your experience. Due to an error with our distributors, our green stockings were sold out fairly early on during the holiday season. After looking into your issue, we see our agents were able to reach out to you with a satisfactory resolution. If you would like to speak with me further, I can be reached at support@dinkleboo.com, attention Jennifer.
Best regards,
Jennifer