Thumbnail of user ivanos1

Ivano S.

Contributor Level

Total Points
82

1 Review by Ivano

  • YellowPages.ca

2/21/19

To all business owners:
Do not sign contracts with yellow pages. They trick you and they make it hard to get out of your contract.
Last year I signed a year contract. Last October I talked to an agent because they need it a payment because my credit card was expired. I told her nicely I would like to pay the rest of the year, so we are done and I am done with the contract. She never told me that to get away of the contract you have to called 4 months before your end of the contract. What I found crazy. So I sent emails, canceling the contract. They been calling me since January asking me to pay. Agents of the phone rude, saying to me you need to pay. I asked them please I canceled my contract. They pretended they don't have any records of my last phone calls. I have the emails with me. So they just told me today I am stuck with another year contract. Well Yellow pages I am so done with you and its not fair that your agents give the worse customer service.

Thumbnail of user melissai10
YellowPages F. – YellowPages.ca Rep

Hi Ivano, we are sorry to read about your experience. We are proud to help Canadian small and medium businesses grow with a wide variety of marketing solutions. Our contractual terms are for a 12-month period (or a 6-month period for certain products). Customers are able to cancel their contract with Yellow Pages by providing notice 3 months before the expiry of the term. If not, contracts automatically renew, as mentioned in our terms and conditions. If the situation you are describing in your review has not been resolved yet, we invite you to contact us at 1-844-875-4290, a member of our team will be happy to help.

Ivano Has Earned 2 Votes

Ivano S.'s review of YellowPages.ca earned 2 Very Helpful votes

Ivano hasn’t received any thanks yous.

Ivano doesn’t have any fans yet.

Ivano isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user eaglelakecountrymarket
4/9/24

YellowPages websites are cookie-cutter, fill in the blank, templates operated by poorly skilled...

Thumbnail of user csquaredelect.cd
3/26/24

Did you know there is a difference between online and mobile online? I didn't and know I'm now...