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Israel I.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Travel

Member since November 2018

  • Reviews

    2

  • First Reviews

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  • Thank Yous

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Review Distribution

2 Reviews by Israel

11/6/18
America Car Rental wanted to sell me their insurance (4 times more money than the actual rental fee) they kept arguing it was my fault not to be able to provide with the appropriate proof of insurance which is a ridiculous hard copy letter from my credit card provider, confirming the cards CDW is valid in the whole Country. Which in 2018 is bunkers!!
I show them the electronic copy and they said is not enough. This company absolutely won't work with American Express coverage and they kept arguing that if you don't have the letter you absolutely need to buy the insurance they are selling you.

Worst costumer service of the industry, waiting periods are horrible as well
11/6/18
This company charge my credit card, when I asked to cancel the transaction because the rental provider "America Car Rental" wanted to sell me their insurance (4 times more money than the actual rental fee) they said they will not be able to help me at all! they kept arguing it was my fault not to be able to provide with the appropriate proof of insurance which is a ridiculous hard copy letter from your credit card provider, confirming the cards CDW is valid in the whole Country. Which in 2018 is bunkers!!

Worst costumer service of the industry, waiting periods are horrible as well

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