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Purchased in January, still waiting in May, paying PayPal Credit for furniture every month that does not arrive. Was supposed to be delivered tomorrow it's LOST in transit, coming from Indonesia?
Ismael P.'s review of Sierra Living Concepts earned 6 Very Helpful votes
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I ordered a bedroom set from Sierra Living Concepts (bed, two side tables, men's dresser and a...
Update... The first message, email and phone call were not answered but when I tried calling...
Dear Mr. Ismael P.,
Greetings from Sierra Living Concepts!
We are saddened to see your review and deeply regret the inconvenience caused due to the unintentional delay. Your order shows delivered on 5/14, which is indeed delayed than the scheduled time frame; however, we request your kind understanding of the global pandemic situation which affected most global businesses and especially small and growing ones, just like ours. The artisans worked day and night after the lockdown restrictions were loosened, and shipped the order at an expedited basis.
We are confident that you liked the furniture which was hand-crafted with love by our artisans. Again, we are hopeful that you would consider us again in your future furniture requirements. We assure you that we would do everything to make you a happy and satisfied customer.
Warm Regards,
Team@ Sierra Living Concepts