I had placed order of Rs. 35,000 last month,
But somehow my parcel got rejected by Indian customs due to some restricted items.
Now comes the tricky part.
The courier facility DHL ( they called it xpress courier) had asked me for serval documents for returning of the parcel from my side and the seller side ( which is xtendlife).
From seller side because they had placed the order and from my side because i am the Receiver. I have provided all the documents asked by DHL and mail extend life that certain documents required for return they denied by giving some excuse like.
1. Specific item is allowed in your country and we have sailed it to so many buyers
2. We will not provide any clearance certificate it's against company policies
3. We had contacted DHL they said you are not agree to pay customs duties that's why the parcel is rejected.
They will keep you busy and occupied for a month so that as per Indian custom laws your parcel will Seized ( if you didn't respond for month).
They will make sure that the parcel is not returned to them so they won't eligible for return.