I have bought close to if not over $2,000-$2,500 worth of Bella Luce jewelry and I must say I am extremely disappointed and will never, ever shop JTV again! I purchased like 5-6 bracelets and the funny thing is that the hostesses are always and I mean always bragging about how good and secure their clasps are. Well, 5 of those bracelets (one of which I gifted so don't the outcome of this one) had insecure clasps and when I called 4-5 months later when I first wore a couple of them, their customer service said that I had not purchased the warranty therefore nothing they could do. That sucks! I don't think JTV gives a $#*! of what their customers think! I don't think they appreciate us at all! Beware of this company as they are liars and falsely represents the merchandise they intend to sell! I was just about to put one of them for the first time after purchasing it last November and it broke! Cannot believe this! What fraud!