Isabelle F.

I ordered a pair of boots from KokoPie back on Black Friday, with intensions of having them come in time for a festival I was going to in mid December.

About two weeks after placing the order, I received an e-mail from the company with a fake tracking number in it, I continued to patiently wait over the days to see if it would be shipped. I sent several e-mails, all of which were ignored.

THREE months later, I still had not received my boots. I decided to call my bank and have a chargeback made on my behalf for the money I wasted. Coincidentally, two days after contacting my bank and having them contact KokoPie, my boots showed up in the mail.

KokoPie then sent me an e-mail yesterday, accusing me of having taken my money back even though they have "proof" that my boots were shipped and delivered. They also threatened me, telling me I better send the money back and that they submitted evidence to the bank that I "lied". I find it very suspicious that the package came three months later only after I had my bank get involved.

Needless to say, I am not giving them my money back, my package should have been delivered ages ago.

DO NOT purchase from this company by any means! Nothing but scammers.