isabella c.

Ordered boots that were defective online. Sent them back at my own expense to be assessed. Heard nothing for 6 weeks. Get an email saying I have a $100 credit. The boots were disposed of. They cost $197 +tax and shipping and ARRIVED DEFECTIVE. Whole thing was horrendous. They were a special Christmas gift from my mom that took her hours to choose. Will never buy sorel.

Clicked on a link that said special 4 day shipping for first time purchases. Made the purchase, get an email confirmation that now said 4-7 days shipping then get the Fedex Link that has it arriving 13 days (9 business days) after ordering. I was visiting from the UK. The package will arrive to an Airbnb after I'm gone. I ordered many things that I needed and am now out the items, out the money and get the extra stress of having to ask a stranger if she might not steal the item, but place a return label and bring it to the post office?! Very very unimpressed.

Even ebay is ahead of that curve. Please join the future. Should not matter where one's funds originate.