Thank you for taking the time to leave a review. We're so sorry to hear that you found the fabrics to be too warm, and that one of the dresses wouldn't fully zip. We never want a customer to be dissatisfied with their purchase, so a member of our team has reached out in hopes of providing assistance! We have fully refunded you for the two items you weren't satisfied with, as we don't want you to have paid for items that aren't of the quality standards we hold ourselves to. We hope we've been able to help. If there is anything further that we can assist you with, please don't hesitate to let us know.
Enjoy the rest of your day! XOXO
Isabel Has Earned 4 Votes
Isabel G.'s review of Lulus earned a Well Said vote
Isabel G.'s review of Lulus earned 3 Very Helpful votes
Hi Isabel,
Thank you for taking the time to leave a review. We're so sorry to hear that you found the fabrics to be too warm, and that one of the dresses wouldn't fully zip. We never want a customer to be dissatisfied with their purchase, so a member of our team has reached out in hopes of providing assistance! We have fully refunded you for the two items you weren't satisfied with, as we don't want you to have paid for items that aren't of the quality standards we hold ourselves to. We hope we've been able to help. If there is anything further that we can assist you with, please don't hesitate to let us know.
Enjoy the rest of your day! XOXO