I ordered the "Trumpet/Mermaid V-neck Court Train Tulle Lace Wedding Dress" and what I have received was not what I had expected, so I returned the item without any problem and received my refund within a few business days. Even though the dress was a disappointment I would like to point out, that their customer service is excellent. They always got back with me and processed the refund quickly.
In addition, I have ordered shoes and accessories from them which met my expectations. So I would like to highlight that their exceptional customer service and other items made up for the dress.