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Isaac T.

Contributor Level

Total Points
81

1 Review by Isaac

  • MyUS

1/24/17
Verified purchase

I needed MyUs to solve my shipment problem but the shipment price always exceed the product price so I could not ship anything through MyUs since I joined. I therefore decided to cancel my membership. I had a live chart with Jeylac who tried to help me stay. She was so sweet and attended tobme like a brother. Big ups to her.

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Charlene M. – MyUS Rep

Hello Isaac. We are sorry to hear you were not happy with our service. Unfortunately shipping rates are not based on the cost of your items. Our shipping rates are based on the size and weight of your package, as well as the courier you choose and even your membership type. With our MyUS TruePrice™ pricing system, we provide you with guaranteed upfront pricing based only on the package’s weight.
You can use our Ship Rate Calculator to estimate your shipping costs: http://www.myus.com/en/international-shipping-rates/

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