irma c.

Great item, loved it and super fast delivery, great quality lenses

I sold something on offer up, they provided me with their own shipping label, the item was delivered back on march 29th and offer up never gave me my money, I have contacted them several times and only get the same:

I wanted to let you know that we have received your message and I've forwarded your issue to a Payments Specialist. In the meantime please feel free to reply with any additional information, such as:

The transaction ID
Name of the other user you're working with
Which item you were purchasing or selling

Thanks for your patience, someone will be in touch shortly!

Trust & Safety Team

They have blocked my account, so I can only continue to email them and keep getting this same answer. I know it's not much $48.00, but why does offer up think that they have the right to keep money that does not belong to them. They do not even respond to BBB. I hope someone files a law suit against their fraudulent business practices