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Pwede ko ba ireplace ung shoes na nabili ko sa smaller size? Available pa ung size na mas maliit dun kaso ang tagal naman magrespond ang lazada kung valid ba na ireturn ko ung kakadeliver lng na order ko na shoes
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
We're sorry to hear about your concern, Irish. For us to process your refund/replacement, please access to our Online Return Form by logging in to your account then click the SKU of the item you want to return. State clearly the reason for returning the item, fill out the necessary fields, take note of the RA CODE (write in it a piece of paper and put it inside the package of the item you're about to return) and return it at any LBC outlets near you FOR FREE. Then you may call our CS hotline at 02-7958900 and provide the Return Tracking number, email us at lazada.com.ph/contact or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!