I've made a reservation after reading that you wouldn't charge from my bank account and that I had a 48h to think about it.
The amount was captive and I asked my bank manager to decaptivate the amount and they were able to, not happy RUMBO TOOK IT BACK OUT OF MY BANK, now I have an email saying refund is on the way, but I dont belive. Nothing works! No email! No phone!
After this you deducted the amount even though I had already cancelled it before a 24h.
My mother is dying alone, I have no ticket, no money and no reimbursment!
God is watching!
THIS IS A SCAM! I WILL NOT REST TILL I GET MY MONEY BACK!
I just wanted to say goodbye to my mother in peace!