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4 Reviews by Irina


Shein is my favourite website for clothes from the whole world! Friendly customer service, very quick, they accept your products as return if something is not as you expected, you get your money back in a few days.
The products became more and more quality, of course not too expensive materials - but well selected from all what can come from China.
I love this website!


I have ordered 5 weeks ago a face mask seen on facebook - went to the website and ordered it.
After the payment they sent me some automatic messages with the confirmation of the payment - but more NOTHING - no tracking number, no expected date of arrival...
I sent them 10 emails a i think, NO RESPONSE ANYMORE... they disappeared.
PLEASE avoid this website, they sell of kind of things on facebook... and PAYPAL doesn't give a blink of an eye to help you...



Please don't buy from this website.
Products are horrible, they don't come in time... and you don't get your money back.
They have a very nice commercial in facebook, but otherwise... nothing


This company is insane and it is not stopping to create problems to me!

I have just received an invoice from DHL asking from me EUR40 for the CUSTOMS, this in the conditions i have already paid $25 for express delivery in 7 days (China -> Netherlands, Europe).

DHL has informed me that the customs are paid when a package has a value more than $22, and twinkledeals.com declared my package was $24,4. Not to mention my order was in value of $62. Is this black money what they do or what?

They don't inform us about the customs value, nowhere is this written! Why should i pay EUR40 when i have already paid for delivery and products? I was not informed!
I am thinking to sue this company!


Sandy Z. – TwinkleDeals Rep

Dear Irina,
Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
The tax is depend on your local custom and is out of our control.
For more about this, please refer to http://www.twinkledeals.com/shopping-faq
Thank you very much for your understanding.
Twinkledeals Customer Service

Irina Has Earned 14 Votes

Irina A.'s review of Wish earned 6 Very Helpful votes

Irina A.'s review of SHEIN earned a Very Helpful vote

Irina A.'s review of TwinkleDeals earned 7 Very Helpful votes

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