I ordered two handbags from Rebecca Minkoff did not receive one of the handbags I ordered cannot get in touch with customer service left numerous messages emails no one replies horrible c/s! It really is too bad since I loved her line of handbags but no more. A reputable company would have a customer service department that would assist you if needed. That is not the case here and I should have read the reviews before I placed an order Buyer beware!