Irene S.

I used to think they were good. It is only good as long as it work. So I quit looking at my account. I shop a lot on ebay. Activate my shopping trip every time I bid and pay by the button they have. Then went to view my account and see barely any cash back in the past 2 months. I had shopped A LOT on ebay. Contact and in the beginning they were helpful. Started sending my purhcases in, got some of the cashback.

I then tried to figure out why my button is not working. Now I am only getting canned responses. No matter how I explain that I activate before bidding and paying, they just won't listen. I sent screen shots on before activating and after. Then I get an email saying they gave me some of the cash back but won't in the future for missing cash! With no solution for me! I AM using their button! No interest in fixing it I guess. Really not happy with them, they need to look into the technical issue.