I should've read some of these reviews before. Ive been dealing with this company since 11/9/2016, when i requested a return merchandise number, that took about 3 emails before they responded with the RMA number.
I paid to return my items and even paid for tracking. My returned items were received to them on 11/22.
I have sent 6 emails since then and have yet to receive the store credit, in my last email i said just refund my money back.
Somebody responded on my 3rd email requesting my tracking number which i sent them in the 4th email.
I've tried calling and like a previous person posted... good luck with that because the machine hangs up on you saying their is a long waiting period.
Overall I would never order from this company again, better off ordering from aliexpress or something at least there customer service is a little better.
At this point I just want my money back, or store credit and waive the shipping fee. This is ridiculous already.