Would not touch them with a bargepole. Company of crooks and thieves where dishonesty is at its best. Nothing but headake.
Purchased a quad bike for our little one.
All ok on the first day of use only to find that the quad was bot charging when we plugged it in.
Therefore we called the company. They first sugested we go and buy a multimeter and teat thw bike! Sorry... say what?
When we complained they said they will send us a multimeter.
As we could not wayt we returned the bike and bought a new one from another company.
Now they do not want us to give us a full refund because we do not have the original packaging and because they tested the bike and they claim it is fully working.
Well we threw the packaging as we had no intention of returning it.We only returned it because your process of fixing broken bikes takes too long and you can t have 2 ten year olds starring at a broken bike for a werk asking every hour when will it be fixed.
Secondly and most importantly after all this hassle you now claim the bike works! Impossible! It s not rocket science to charge a bike. What more can i say apart from the fact that we kept to charge overnight and in the morning the battery was still depleted.
You are only claiming the bike works so that you do not give a full refund.
I do not understand how some comapnies can still exist on the market based on the way they do business but proffessionallism, work ethics, customer service, quality, integrity are attributes that don t gell well with this lot.
We will definitely fight for our rights and i hope as manny people as possible read this and choose another supplyer as there are plenty out there.
COmplete ant utter joke.