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Ioana M.

Contributor Level

Total Points
81

1 Review by Ioana

  • Sparshine

1/8/19

DO NOT ORDER WITH SPARSHINE
Ordered 5 dresses and a jacket - paid about £130 for my order.

Dresses and jackets look horrible - nothing like the pictures.

Customer service - horrible, pretending they don't understand your e-mail, copy-paste answers

They don't want to refund you even if they advertise online their return policy as being customer focused and if you are not %100 satisfied they will do.

Changed their online policy immediately after I have raised my complained and mentioned what they are saying on the web.

I have photos and e-mail chain comprising 28 e-mails I have exchange with this absolutely ridiculous company! I have wasted time, money and experienced a high level of frustration and stress!

It is frustrating they exist, but will make my experience known on all the channels available so they fine them and close them.

Their business is about fooling and cheating on people with deceiving pictures and online written policies.

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