I have placed orders on four separate occasions before and had problems more times than not, I'm not sure why I decided to place another order probably because I like their shirts. But it has now been 3 days since I placed my order and it still hasn't shipped. It is now Friday afternoon and all my other orders which were also T-shirts have shipped through UPS Mail Innovations which do not operate on the weekends. This means that if it doesn't ship today it won't ship tomorrow or the next day, so even if it finally would ship on Monday it would be nearly a week after I placed the order which is completely unacceptable. Even three days just for it to ship is unacceptable. And since I bought this for someone's birthday it will arrive much too late.
And to add insult to injury the customer service people who answered the chat option are about as useless as an AI would be since all they do is repeat the policy to you instead of offering a solution or getting in touch with the people that are supposed to ship the shirt. It's just another typical "once we have the money we don't give a damn about you" business.
This will definitely be the last time I will give them my money and I advise anyone else to spend their money some other place too.
Hi Ingo,
Thank you for sharing your feedback.
We're sorry about any inconveniences caused here. Someone from our team has sent you a follow up via email with more information regarding your order.
Please let us know if you have any other questions.