TeloYears Advanced Ancestry was purchased for me as a gift from a friend. I sent the test to TeloYears in Dec 2019 and my experience became very similar to what was described in the other reviews here: no test results, emails exchanged, excuses for being busy and promises for delivery, and when after more than 18 months I asked for results or refund, their customer service stopped answering. In short: $100 were stollen.