Worst customer service I have ever dealt with. If you will be returning anything they will take a month to process it. Advisors will be turning you in circles asking random questions irrelevant questions. It's been nearly a month since I returned to legs and just had another useless conversation with an advisor who said they still have not received my parcel though Hermes has delivered it ages ago. If you have time to waste order from this company and enjoy the ride.
Also, leggings are see-through.
Hello Indre,
Thank you for sharing your return process experience with us. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle