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I ordered a watch from Banggodd. It looked impressive on website with bazel less design. Once I received the order, the watch had thick bazels on the sides and very small screen compared to what was shown in the picture. So I send the images to Banggood and complained. To my surprise, Banggood replied to us it looks the same. Have a nice day.
Wow! After repeatedly telling them how the images displayed were misleading and seller is fooling people in buying with worthless watch... Banggod customer service rep stuck to her theory that its the same watch as displayed. Even a request to escalate the matter and connecting me to someone senior in CS department was declined.
Indrajeet K.'s review of Banggood earned 3 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Indrajeet K.,
Thank you for choosing Banggood and sorry for your any inconvenience came up with the product.
First I recommend you to check again the product page to detect any discrepancies between the information displayed there and the item you received. If the product you received doesn’t match its description or pictures, please do not hesitate to contact us: http://www.banggood.com/Contact-Us_hi111.
We would highly appreciate if you could send us all the information listed here below:
1. Some photos of the shipping label, which can be found on the external side of the package;
2.The SKU number of the products you received. You can find this information on the label placed on the item itself;
3. Some photos or video to show the entity of the problem;
4.The order number and the product ID.
Hoping your kindly understanding, we wish you have a nice day.
Banggood Team