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Netspend sucks! Customer service is horrible, I called them three different times and received different information each time. I asked to speak with a supervisor and was placed on hold for 45 minutes. I called back and spoke with another sup name Rio and he was so rude. Never again. Lessons learn!
India E.'s review of NetSpend earned 2 Very Helpful votes
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Dear India,
We apologize for the service that you experienced with our Customer Service Department. Please email us at social@netspend.com and we will report this incident to the management staff of the customer service agents you spoke with.
We look forward to hearing from you.
Thank you,
NetSpend