Imo J.

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1 Review by Imo


This is my email to them and their answer:
I bought the Womens leisure Thicken DetachableFaux Fur Hooded Long Coat Black for $59.99. This coat is two sizes to small for me and I think that the coat was marked wrong for sizing. I always wear a medium but on coats I get a large. The coat I can not even get it on my arms and it fits a 10 year old little girl so I really think the sizing is wrong. I really like the coat but I need a much larger one such as a xxlrg if they run this small.
Their answer:

Much sorry for causing inconvenience to you, As you know, we are in China, so maybe the definition for the size is different between us because of the various culture, but we can confirm that the size description for each items is correct, please make a confirmation.

Moreover, if you want to make an exchange, you need to return your items first, and then we can ship the new items to you when we received the returned items. In other words, it is necessary for you to pay the shipping fee back and forth, which is costly. So please consider this matter again.

Considering you're our customer, we will add you into the list of VIP customers. Once the promotion activity on our website has been launched, you will be informed at once. Moreover, we can offer you a coupon code for your future use, so would you like to consider our advice?

Thanks for your understanding. Have a nice day.

Any help, Please contact us at any time.

Now you can buy from this company at your own risk and hope the items fit but guarteed they do not. It took me three months to get my order also and they said to be patient with no other explanation.
I would not recommend this company to anyone. I thought I was buying my coat in the US but found out it was coming out of China which bothered me in the first place.
This is the first time I have bought from them and will never do it again.

Imo Has Earned 3 Votes

Imo J.'s review of BuyTrends earned 3 Very Helpful votes

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