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Immediate d.

Contributor Level

Total Points
82

1 Review by Immediate

  • eSurranty

8/31/17
Verified purchase

I don't like that they don't ever answer the phone so I can talk about my claim. Also cant get them to really reply when I leave a message. Sent in my stuff and cant get any answers. I know it takes time but its been a couple of weeks and I still cant get a response.

Service
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Rachel M. – eSurranty Rep

I apologize that you are having issue contacting the claims department. In reviewing your account I see that you filed a claim for loss and theft before your monthly payment policy was active. A claim denial letter was sent to you in regards to the decline.

Immediate Has Earned 2 Votes

Immediate D.'s review of eSurranty earned 2 Very Helpful votes

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