CHUMPSTERS / INDI-NO-GO "executives" at head office, have you read the customer reviews regarding your shipping practices? I totally agree that if CHUMPSTERS / INDI-NO-GO were the only game in town, I too would brush those comments off like some of you "executives" brush dandruff off your pinstriped suits. But, alas, you are the biggest fish in the smallest pond. Though you might think that being such a "large" fish would preclude bad "corporate thingies" befalling you: history has proven otherwise.
This little fishie will swim with the growing school of fish that are swimming as far away as possible from you company.