Their policies are $#*!ing garbage along with the $#*!ty clothes and customer service (which is pretty much non-existant). I sent a pair of pants back which was terrible quality and did not fit and I get an email stating they could not except it because I used a discount code THEN I GET ANOTHER EMAIL TALKING ME THEY ARE CHARGING ANOTHER $25 TO SEND IT BACK. Why don't you get a more experience team of professionals instead of the 15 year old want to be contouring asswipes who work for the company?