ilham m.

Hello,

I made an order on your website.

More than 1h later, I didn't receive my order.
I messaged your team, I got redirected at least 5th times to different members of your company with no solution.
Also, I called the support service and still, it seems that I won't receive my food as my order was blocked. But they will still take my money.
It is the second time I order on your website and I don't receive my order!
The last time, it was too late to go outside, so I had to stay without food the whole night.

First, please give me my money back!
Second, explain to me the reason behind blocking my orders twice.
Finally, this is the last time I will order on your website.