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Deserve 0 stars. DO NOT get a mortgage loan through usaa. Stay way! This company has inexperienced staff will give you a runaround. Total nightmare! This company preapproved us for a loan. Had us pay for a inspection, appraisal & title! Get all the way to the end to review for closing and then denied us! Are you freaking kidding me! Who the hell does that! Oh, and they raised our percentage on our loan. My realtor couldn't believe how high our rate was considering it was a VA app. We waisted so much time and money with this company. Never again! I will tell the mountain tops about the mistrust & incompetence of usaa. Stay away! Trust me you will be doing yourself a huge favor by going elsewhere
Iland Q.'s review of USAA earned 6 Very Helpful votes
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USAA Banking allowed a total stranger to call them and say they were the owner of our account....
