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Ilana S.

  • 1 Review
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since July 2017

  • Review

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1 Review by Ilana

7/7/17
I payed for vivo brazil unlocking service, waited 3 weeks and received email that it was unlocked. I followed all the procedures on the email ainda still it didn't work. I said it was blacklisted and that I needed it unblocked for this network, and was told there were able to do that. Now after all this time im unhappy since had no result and want my money back!!!!

Tip for consumers: Don't buy from them!!!!

iphoneunlockz
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep
iLana, we already explained you through our ticketing platform that you purchased a Vivo Brazil Network Unlock service for a Blacklisted device. We also explained you (BEFORE making this order - And we also state that to our Product description) that Blacklisted devices, will not work inside the country that they were blacklisted after the unlock. Unlocking & Unblacklisting an iPhone are totally two different things. We do not state that we can remove the Blacklist status from a Vivo Brazil iPhone, in fact we state exactly the opposite (That we cannot!). Your IMEI number is Network Unlocked, which is exactly what you have ordered (And we provided you). I am sorry that you feel that way, but there is a reason why we state PLEASE READ THE PRODUCT DESCRIPTION BEFORE PURCHASE. We already had major expenses for removing the network lock from your Blacklisted Vivo Brazil IMEI number, which is the reason of the denial and rejection of your refund request. You are accusing us of something that we did not do, and this is greatly unfair for us, since we are doing our best to provide exactly the services that we advertise (And most of our customers shared it through Sitejabber).

Ilana Has Earned 7 Votes

Ilana S.'s review of IPhoneUnlock.Zone earned 7 Very Helpful votes

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