Ihsan H.

This business canceled the $65 minimum order for free shipping policy and started to charge ~$20 For shipping without warning/notice. When I contacted customer service to question the surprising shipping charge, I was told, shipping charges cost more now! I'm not aware of any shipping rate changes implemented by UPS recently. I asked if they can apply my reward points towards shipping cost or waive the shipping cost one time since I wasn't aware of this policy change but I didn't receive response. Additionally, for the whole chicken (One of the items I ordered), I selected to leave the skin option however I received one Chicken with skin off. Meat quality has been good, Previous order had problem with the weight of few items but customer service was responsive and fixed the issue. All packages are labeled Zabihah halal.