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I have a problem - USGOBUY received my package and according to their website the package was sent by DHL 6 (!) days ago. BUT guess what - DHL doesn't recognize provided tracking number and virtually doesn't know anything about a package. I sent emails to Claims and Service - no respond. USGOBY, WHERE IS MY PACKAGE?
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THEY CHARGE TOO MUCH FOR SMALL PACKAGE. THEY CAN SHIP MY GOODS USE ENVELOPE INSTEAD USE THE BOX...
Your parcel was sent via DHL eCommerce instead of DHL express. Please track your parcel on https://webtrack.dhlglobalmail.com.
Please note our emails will be replied within 24 hours. Our customer service have sent the tracking link of your parcel to your email. Kindly check it when you are free.