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ignacio l.

  • 1 Review
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Experience: Hobbies & Interests

Member since December 2020

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1 Review by ignacio

12/15/20

Awful service. Purchased an item 8 days ago online, the parcel company claim they have not received the goods yet. Moleskine's customer service have no phone number, no webchat, no complaints section... just an online form with an SLA of 48 hours to first response!

Pretty poor quality for what I considered a premium product... never again! :(

Tip for consumers:
Just don't use it!
there are gazillions of good quality alternatives to Moleskine's notebooks
alternatively buy from Amazon / any other provider who offers payment guarantee and better customer service.

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