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I F.

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1 Review by I

Tennis Express

  • Tennis Express

“Terrible and unreliable customer service”
7/17/18

They fully charged my card a month ago, but short-shipped the order. No notification or updates provided. After three unanswered emails, and three ineffective phone calls (two live; one had to leave a message), they have still not refunded or responded despite assurance on the phone that they would credit my credit card the same day as my the second phone call. Very frustrating experience. Either incompetent or deceitful. Easily my worst online ordering experience. Still waiting. Would not recommend.

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