The main problem with LegalZoom in this case is their initial search was sloppy and misleading. The Trademark Office found many instances in THEIR search that were not reported by LegalZoom for the same words I was using for requesting a trademark.
When LegalZoom did my Copyright on a manual, all went well.
For a Registered Trademark, I think I'd actually hire an attorney outright. This type of thing is much more involved than I had considered. I will not continue to pursue the Registered Trademark, but I feel like it would have been a better experience face to face with a knowledgeable attorney.
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