Flowers arrived 2 weeks late! I had to call them everyday to follow up, eventually I cancelled my order and they confirmed they will give me a full refund. I then ordered from another company.The next day, the flower arrived from PickupFlowers and it was not what I ordered, I ordered for 2 dozens of gerbera and they only sent 1 dozen! When I called their customer service, they said they can only offer 50% off when they have confirmed that they will give me a full refund in the first place. Took at least a another couple of weeks for them to give me 50% of what I have paid. DON'T ORDER FROM THESE SCAMMERS! AWFUL AWFUL EXPERIENCE!