What idiots designed the UI? No one with 1/2 a clue that's for sure. Playback REGULARLY (4-6 times in an hour episode) jumps to the end and you need to restart the program then fast forward to where it failed. It doesn't remember where you were and FF is unreliable. Sometimes it jumps a few seconds, sometimes 30 seconds, other times it'll jump to the end.
No preview window when fast forwarding so you have no clue where you are. Recently watched list does not populate.
Emailed them with my concerns (we are on our week free trial). ZERO response. So what will their service be like if we're paying? Well, guess it couldn't get worse!