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2 Reviews by ian

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Customer service was super fast when I had questions, and the responses I received were not automated. Their prices are so low that I was worried the products might be damaged somehow or that shipping would be a pain, but my package arrived in immaculate condition. I will buy from this shop much more often!




I was enticed by the prices, but it ended up costing me in the end. The website said I should expect my package to be delivered in 10-12 days to my location, but 3 whole weeks later it had not even been marked as shipped! When I asked for a cancellation so I could go buy the goods elsewhere, they told me there would be a charge for the cancellation and it was pretty large. This charge was for their cost in having the goods shipped to them from whatever location they came from. They said if I don't cancel, they will send me my package "right away". So I asked for an update after that and all they sent back was some automated newsletter. On top of all that, it's now a MONTH after I placed the order and they have emailed me to let me know some of the items I ordered are out of stock, which leaves me very confused as to why they wanted to charge me for the cost of shipping those items to them if they either never received them in the first place, or did but shipped them out to someone else. Either way, how would that be my expense? It's like pulling teeth trying to get an actual response about anything from this company. It seems that now I owe them money and have received nothing I ordered. I am absolutely shocked that they can even run this way!

ian Has Earned 3 Votes

Ian S.'s review of OKdgg earned 2 Very Helpful votes
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