Ian M.

While I appreciate the 2 calls about their arrival, they were at 6:40am and 7:15am and I was not conscious at the time. I knew I would not be conscious which is why I asked for the 12-3pm window. What's the point of having a "window" if you dont adhere to it? Anyway, my 90 lbs New Foundland puppy got scared and jumped on my moms back while she was sleeping. My mom has a degenerative disease in her spine so she started screaming in pain. The guy just left the new washing machine on our deck and left. I called him later and he said he heard my mom scream and he said "I thought of calling for an ambulance". I guess it's the thought that counts? Anyway, we paid for them to pick up the old washer and install the new one; I installed the new washer and the old one is still on my deck