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Ian L.

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1 Review by Ian

ParcelMonkey UK

  • ParcelMonkey UK

“Terrible”
6/12/20

Sent parcel to Poland beginning of March, several days later was returned on 25th March. This was due to Covid and businesses being closed. DPD said so via an email that parcel was automatically returned.
12th June my parcel has arrived in Southampton with me having to pay another £17 to have it returned to me as seemingly I wrote down the wrong address.
I have emails from DPD proving otherwise.
Parcel Monkey say its my responsibility to make sure businesses are open before sending. It WAS!
STAY AWAY

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